iPhone will not power on

Yesterday my iphone 5s randomly decided to not power on. I tried many things including holding the power button, plugging it in, etc. You know, the usual stuff. I thought I had tried everything but one of the phone gurus in my department told me the trick to recovering: hold the home and power button together for 15-30…

3.0.8 Gallery is not supported on Windows

This might seems like a crazy error but if you upgrade your Gallery to 3.0.8 and get the following error: Gallery is not supported on Windows (PHP reports that you’re using: WINNT) Nothing makes your heart stop quicker than seeing that error message but there is good news…there is a quick fix: Look for index.php…

Word 2013 and Using Tab to Increase Indent

If for some reason your tab stops working as the default way you indent Bullet and Numbered lists, do the following to restore this functionality: File –> Options –> Proofing Select the “AutoCorrect Options” button Select the “AutoFormat As You Type” tab Click the “Set left- and firstindent with tabs and backspaces” Step of the ledge…

Interaction Log Hidden.

While working with my company to implement the “Service Cloud Console”, which btw is not the same as the old school “Console” app…much cooler, we came across a funny little bug. While  trying to set the case to open as a subtab of the related account, the Interaction Log was not opening up. No matter…

AP_INDEX Error

Over the weekend I attempted to upgrade my Time Warner Cable (TWC) modem to something a little more fancy, it failed miserably. After talking with 2 levels of tech support and wasting an hour of my life that I’ll never get back on the phone we reverted back to the original modem and as a…